FAQ – Frequently Asked Questions

Which bedwetting alarm is right for my child?

The WetStop3 Alarm and the Rodger Wireless Alarm both do the same job. They are both reliable, easy-to-use and effective.

The major difference between the alarms is that the WetStop3 uses a cord from the sensor (attached to your child’s underwear – wet spot)  to the alarm (attached to child’s pyjama top). It is also battery-powered.

The Rodger Alarm is wireless and comes with special underpants with sensor threads sewn into the cotton. The small transmitter is attached to the waistband of the underwear and the receiver plugs into the wall. Some customers suggest that the Rodger Alarm is more comfortable for their child (because there are no wires).

The success of a bedwetting alarm largely comes down to how quickly the sensor (and alarm) is activated when wetness is detected. You want the alarm to go off as soon as your child starts wetting. Therefore an alarm with the sensor right on the ‘wetstop’ or ‘in the line of fire’ is most important.


When is the right age to start using a bedwetting alarm?

If your child is feeling unhappy, frustrated, embarrassed or uncomfortable by their bedwetting then now is a good time to deal with the problem. Most specialists would suggest that if your child is 5+ and experiencing any of the above emotions, then it is a good time to use an alarm. If you are going to use an alarm then your child must be motivated to want to stop wetting the bed.


How long does the alarm take to work?

This varies dramatically from one child to the next. Many children (who have never had a dry night)  become dry with an alarm in less than 10 days, other children can take 8-12 weeks. It is important to remain positive and consistent throughout the process. It is important to use the alarm every night until there have been no ‘wet beds’ for 14 consecutive nights.


What if my child is a heavy sleeper?

Many bedwetters are heavy sleepers. This is very common. In the early stages of using an alarm you may need to help wake your child when the alarm sounds. Gradually your child will ‘tune in’ to the sound of the alarm. There are some good tips in the instruction manual for heavy sleepers.


What size underwear do I need for the Rodger Wireless Alarm System?

The underwear should fit snugly to the body. If your child is an average size, then the sizes below should be accurate. Remember you are purchasing the underwear to use now (not for your child to ‘grow into’). Remember to wash the underpants before use.

5-7 year old (22-23″ waist)

8-10 year old (23-26″ waist)

11-12 year old (26-27″ waist)

13+ (young adult) (27-29″ waist)


How do I wash the Rodger Bedwetting Alarm Sensor Underpants?

The pants need to be washed before use. They become more absorbent. The pants can be machine washed and tumble dried. Do not wring! Avoid fabric softeners as well as chlorinated detergents. Over time, residue may build up on the sensor contacts inside the pants. You simply need to soak the sensor pants for about 30 minutes in vinegar solution (1 cup vinegar and 2 cups water).


How long does shipping take?

If you live in a main city, then shipping takes 2-3 working days. If you are outside of a metropolitan area, then shipping may take 4-6 working days.


How many pairs of underpants should I purchase with the Rodger Wireless Alarm System?

Mostly commonly, customers purchase 3 pairs of underpants with the Rodger Alarm System. If your child wets more than once through the night, you will probably need 3 pairs. If you are fairly sure they only wet once, then 2 pairs may be adequate.


My child stopped wetting the bed, but has started again. What should I do?

Occasionally relapses do happen. Once you have ruled out any medical conditions for the relapse, then a short course of using the alarm again will usually resolve the problem.


How can I get my child to drink more water?

Water is crucial to a child’s health. It hydrates, helps regulate body temperature, and helps prevent constipation and urinary tract infections – all without adding calories or sugar to the diet. But what if your child doesn’t like water? Here are some tips:


1. Make it available - When I think my child is thirsty, I hand her a water bottle. She often says she isn’t thirsty, but I ask her to drink five sips. Half the time she ends up drinking way more than that. Once she starts, she realises she is thirsty after all.

2. Make it fun - My child loves drinking ice water through a straw. I think he loves the cold feeling in his mouth and the sound of the ice clinking in the cup. Try plain soda water (bought or home-made). You might also try putting a little lemon wedge or squeezing a little bit of fresh orange into it. Try popping in a strawberry or slice of cucumber. Add a fancy straw or crushed ice.

3. Use a special cup - Find something your child is interested in and buy a special cup which relates to their interest. A princess, glitter cup or a transformers cup. A drink bottle with dinosaurs on it or a grown-ups sports bottle.

4. Limit the options - Start early and don’t put a lot of options in your home. Keep the options to water, plain soda water, milk or water with ice/lemon. Let your child select which one they prefer.

5. Provide water at meal times - Always provide a cup or glass of water with each meal and snack.

6. Use reminders - Use a vibrating reminder watch or use daily routines to prompt your child to drink water, such fruit breaks, morning tea, lunchtime etc

7. Use incentives - Try star charts, stickers or smiley faces to encourage your child to drink regularly. If you finish your water bottle during school today…you earn yourself a smiley face towards a treat.

8. Explain the ‘why’ - If your child is old enough to understand, then explain why it is so important to hydrate your body. Give plenty of reasons.


Need more help?

FREE phone number: if you have any questions regarding our products, please feel free to call us any time on: 1300-724-166